Terms of service


TERMS OF SERVICE

Last Updated: October 23, 2026

OVERVIEW

This website is operated by FENZ GOODS LIMITED and its affiliates and subsidiaries (collectively referred to as "FENZ GOODS," "we," "us," or "our").

FENZ GOODS offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the website, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes to our website.

We may amend these Terms of Service at any time. If we make changes and publish the revised Terms of Service on our website, the revised version will take effect immediately upon publication.

It is your responsibility to check this page periodically for changes. Your continued access to or use of the website following the posting of any changes constitutes your acceptance of those changes. You may refer to the Effective Date above to determine when these Terms of Service were last revised.

You also agree to our Privacy Policy as published on our website.

Our Privacy Policy, these Terms of Service, and any other terms and policies incorporated herein or by reference collectively constitute the terms governing your use of our Service.

The term "use" also includes access to or use of the website by any individual or entity through web crawlers, robots, data mining tools, data extraction tools, or other automated means.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction or any other jurisdiction applicable to these Terms of Service, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

Any breach or violation of these Terms of Service will result in the immediate termination of your access to the Service.

SECTION 2 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is inaccurate, incomplete, or not current.

The materials on this website are provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the materials on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

We reserve the right to modify the contents of this website at any time.

You agree that it is your responsibility to monitor changes to our website.

SECTION 3 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

Subject to applicable laws and regulations, we reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 4 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website.

These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our store. However, we cannot guarantee that your computer monitor will display any color accurately.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this website is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

SECTION 6 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no monitoring, control, or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party providers.

We may also, in the future, offer new services and/or features through the website, including the release of new tools and resources.

Such new features and/or services shall also be subject to these Terms of Service.

SECTION 7 — THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we do not warrant or assume any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

Please carefully review the third party's policies and practices and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

SECTION 8 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit certain specific materials, such as contest entries, or if you submit creative ideas, suggestions, proposals, plans, or other materials without a request from us, whether online, by email, by postal mail, or otherwise (collectively referred to as "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you submit to us.

We are and shall be under no obligation to:

1.  Maintain any Comments in confidence;

2.  Pay compensation for any Comments; or

3.  Respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Comments.

You are solely responsible for any Comments you make and their accuracy.

We take no responsibility and assume no liability for any Comments posted by you or any third party.

SECTION 9 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please refer to the Privacy Policy available on our website for further details.

SECTION 10 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to, but are not limited to:

● Product descriptions

● Product pricing

● Promotions

● Offers

● Product shipping charges

● Transit times

● Availability

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the website or its content:

(a) For any unlawful purpose;

(b) To solicit others to perform or participate in any unlawful acts;

(c) To violate any international, federal, provincial, state, or local laws, regulations, rules, or ordinances;

(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) To submit false or misleading information;

(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service, any related website, other websites, or the Internet;

(h) To collect or track the personal information of others;

(i) To spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) For any obscene or immoral purpose; or

(k) To interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods of time or cancel the Service at any time without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

Unless otherwise expressly stated by us, the Service and all products and services delivered to you through the Service are provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including, without limitation, implied warranties or conditions of:

● Merchantability

● Merchantable quality

● Fitness for a particular purpose

● Durability

● Title

● Non-infringement

In no event shall FENZ GOODS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Such damages include, without limitation:

● Lost profits

● Lost revenue

● Lost savings

● Loss of data

● Replacement costs

● Any similar damages

This limitation applies whether the claim is based on contract, tort (including negligence), strict liability, or otherwise.

The foregoing limitations of liability apply to any damages arising from your use of the Service, any products purchased through the Service, or any other claims related in any way to your use of the Service or any product.

This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content or products posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by applicable law.

SECTION 13 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FENZ GOODS and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents incorporated herein by reference, your violation of any law, or your infringement of the rights of any third party.

SECTION 14 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed to be severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 15 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our website.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

In such circumstances, you will remain liable for all amounts due up to and including the date of termination.

We may also deny you access to our Service, or any part thereof, accordingly.

SECTION 16 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including but not limited to any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 17 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 18 — CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 — CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

overseaec@fen-z.com